We ship orders out 1-2 business days after payment has been processed. Any orders received Friday will be shipped on Monday. (Holidays are not included)
All accessories go through a quality control before being shipped to you. In the unlikely event that you receive a wrong or defective product, please contact us at hola@castelbeni.com or send us a direct message on instagram @Castelbeni Shipping costs are non-refundable. You will be responsible for paying for your own shipping costs for returning your item.
We get a lot of questions about ring size. Our customers don’t get a chance to try a ring on before they buy it. That’s why we offer a ring size guide that can help you get the right fit. Our smallest ring size is 4.5 or 15.2mm.